Refund policy

At Silveraura shop , each piece of jewellery is made with love and crafted especially for you. As all our products are custom-made, we do not offer refunds or exchanges unless the item received is defective or damaged.

If you receive a defective or damaged item, please notify us within 24 hours of delivery. To be eligible for a refund, kindly provide:

Once we verify the damage, we will initiate a refund or send a replacement, based on your preference.The approved refund will be processed and credited within 2-3 workdays.

The replacement/exchange products will be delivered within 4-5 workdays.

We offer 5 days of return policy.

Note: Refund requests made after 24 hours of delivery will not be accepted.

For assistance, please contact us at 9129192184 .