Privacy policy

Privacy Policy

At Silveraura, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website.

1. Information We Collect

We may collect the following information when you interact with our website:
• Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
• Order Details: Customization preferences and purchase history.
• Technical Data: IP address, browser type, and website usage patterns for analytics and security purposes.

2. How We Use Your Information

We use your information to:
• Process and fulfill orders, including custom jewellery requests.
• Provide customer support and respond to inquiries.
• Improve our website, services, and user experience.
• Send updates, promotions, and marketing communications (you can opt out anytime).
• Comply with legal obligations and prevent fraudulent activities.

3. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or loss. Payment transactions are encrypted and processed through secure payment gateways.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:
• Service Providers: Payment processors, shipping companies, and IT support teams necessary to complete your order.
• Legal Authorities: If required by law or to protect our rights.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, track website performance, and personalize content. You can adjust cookie settings in your browser at any time.

6. Your Rights & Choices

• Access, update, or delete your personal information upon request.
• Opt out of marketing communications.
• Disable cookies through browser settings.

7. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date.

8. Contact Us

Phone: 9129192184
Email: silveraura2025@gmail.com